![]() The owner/handler will be provided with the Service Animal Access Guide for review and compliance. ![]() Guest Services will process admission for the party and the service animal. In the absence of the required document, service animal admission will be at the discretion of the Manager on Duty, upon presentation of alternative valid certification/documentation from a recognized service animal organization. UPON ARRIVALĪt the time of arrival and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), guests requiring the company of a service animal will go to the Guest Services desk and provide the Manager on Duty with the required current letter issued within a year from a physician or nurse confirming that the person named on the letter requires to be accompanied by a service animal for reasons relating to the disability. ![]() Guests with a service animal will be required to submit a current letter (issued within a year) from a physician or nurse confirming that the person named on the letter requires the animal for reasons relating to the disability. Ripley’s Aquarium of Canada is committed to providing excellent service for all our guests. In consideration of the health and welfare of Ripley’s Aquarium of Canada’s vast animal population and enjoyment of other guests, service animals are permitted under specified conditions and are restricted from some areas of the Aquarium, as listed below, due to presence of animals in open tanks. ![]() Ripley’s Aquarium of Canada is proud to be an accessible facility and welcomes guests and their service animals, as defined in the Accessibility for Ontarians with Disabilities Act (AODA). ![]()
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